Frequently Asked Questions

Catalyst Counselling provides counselling for adolescents, adults, private clients and NDIS participants.

Face-to-face sessions are available in Broken Hill, and telehealth is available for suitable clients in regional and remote areas.

Yes. Catalyst Counselling provides counselling for suitable NDIS participants.

Catalyst Counselling works with plan-managed and self-managed NDIS participants. If funding is NDIA-managed or you are unsure how funding is managed, please contact Catalyst Counselling to discuss whether services can proceed under the current funding arrangement.

Yes. Support coordinators, recovery coaches, carers, family members, nominees, plan managers and participants are welcome to make enquiries or referrals.

The NDIS referral form can be accessed through the Contact page.

Yes. Telehealth counselling is available to eligible clients in regional and remote areas, including regional NSW, Mildura/Sunraysia, regional SA, and other locations where appropriate.

Yes. Face-to-face counselling is available in Broken Hill. 

Counselling may support people experiencing trauma, anxiety, stress, emotional distress, adjustment difficulties, grief, relationship difficulties, low confidence, disability-related stress or difficulty managing everyday life. 

No. Catalyst Counselling is not a crisis service.

If you or someone else is in immediate danger, call 000.

For urgent mental health support, contact Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, Kids Helpline on 1800 55 1800, or your local mental health crisis service.

You can use the NDIS referral form, private counselling referral form or contact Catalyst Counselling directly through the Contact page.