NDIS Counselling for Adolescents & Adults

Catalyst Counselling supports NDIS participants, with face-to-face appointments available in Broken Hill and telehealth available for suitable participants across regional and remote areas.

Counselling can support participants in better understanding themselves, managing emotional distress, building practical coping skills, improving relationships, and working toward greater confidence, connection, and day-to-day functioning.

NDIS Participants often face more than one challenge at a time.

Emotional distress, trauma, anxiety, disability-related stress, family pressure, social isolation, behavioural concerns, and difficulty managing change can all impact a person’s quality of life and ability to work toward their goals.

Catalyst Counselling provides a practical, trauma-informed and person-centred approach that recognises the broader support context around the participant.

This includes understanding:

• NDIS goals and capacity-building supports
• Support coordinator communication
• Family and carer stress
• Psychosocial and disability-related barriers
• Emotional regulation difficulties
• Trauma and past experiences
• Regional and remote service access challenges
• The importance of clear progress notes and reporting

NDIS counselling may be suitable for adolescents and adults who are experiencing:

• Anxiety or ongoing worry
• Trauma-related distress
• Emotional regulation difficulties
• low confidence or self-esteem
• Family or relationship stress
• Grief, loss or adjustment difficulties
• Social isolation
• Difficulty coping with change
• Stress related to disability or life transitions
• Behaviour-related concerns linked to emotional distress
• Difficulty building routine, confidence or daily functioning

Counselling is tailored to the individual needs, goals and capacity of each participant. 

Catalyst Counselling offers:

• Face-to-face counselling in Broken Hill
• Telehealth counselling for participants in regional and remote areas
• Online counselling for participants who have limited access to local services

Telehealth can be a practical option for participants who experience transport barriers, limited local service availability, anxiety about attending appointments, or difficulty accessing consistent counselling in their area.

Catalyst Counselling works with plan-managed and self-managed NDIS participants.

If your funding is NDIA-managed or you are unsure how your funding is managed, please contact Catalyst Counselling to discuss whether services can proceed under your current funding arrangement.

Funding type, service agreement details and invoicing arrangements are confirmed before sessions commence.

Support coordinators, recovery coaches, family members, carers and other professionals are welcome to make enquiries or referrals.

Referral information should include:

• Participant name
• Participant contact details
• Preferred contact person
• Support Coordinator details
• Plan manager details, if applicable
• NDIS goals
• Presenting concerns
• Relevant risks or safety considerations
• Preferred appointment type: face-to-face or telehealth
• Consent to make the referral

Catalyst Counselling aims to make the referral process clear, professional and easy for support coordinators and participants.

1. Make an Enquiry or Referral

Submit an NDIS referral form or contact Catalyst Counselling with the participant’s details, presenting concerns, funding type and support needs.

2. Suitability and Availability Are Confirmed

Referral information is reviewed to confirm whether counselling is suitable and whether there is current availability.

3. Service Agreement Is Completed

Before sessions commence, the participant or representative will receive the relevant intake information and service agreement.

4. Counselling Begins

Sessions are scheduled based on participants' needs, availability, and funding arrangements.

5. Progress Is Reviewed

Where appropriate, counselling progress can be reviewed in relation to the participant’s goals and support needs.

NDIS counselling fees may vary depending on location, funding arrangement, service type and the current service agreement.

Fees and claiming arrangements are confirmed before services commence.

Reports, stakeholder meetings, and additional documentation are charged for by agreement, where applicable.

Catalyst Counselling is not a crisis service.

If you or someone else is in immediate danger, call 000.

For urgent mental health support, contact:

• Lifeline: 13 11 14
• Beyond Blue: 1300 22 4636
• Kids Helpline: 1800 55 1800
• Your local mental health crisis team or hospital emergency department

Catalyst Counselling currently has availability for suitable NDIS counselling referrals, including telehealth referrals for regional and remote participants.